FAQ

What are your candles made of?
Our scented candles are made with all-natural soy wax, braided cotton wicks, and scented oils. We source all of our ingredients from companies here in the US.

Where are you candles made?
All of our candles are hand-poured and hand-packaged in our workshop in Florida. At this time our workshop is not open to the public.

Why should I trim the wick and only burn your candles for 4-5 hours at a time?
These are common instructions and good practices for any candle and are meant to prolong a candle’s burn time. A longer wick creates a larger flame, a larger flame melts the wax faster, and the wax melts faster than the wick burns away. So the longer your candle burns, the larger the flame gets, causing your candle to melt faster and faster. Keeping the wick trimmed and burning 4-5 hours at a time slows everything down so you get a longer burn time.

Additionally, burning your candle for 4-5 hours at a time ensures that the wax melts all the way to the edge of the container. The melted wax (not the flame) is what gives off your candle’s scent, so this will maximize your candle’s scent when lit. It will also prevent your candle from “tunneling”, or burning a hole down the center of the candle while leaving a ring of un-melted wax along the inside of the container.

How quickly will my order ship?
We make every effort to ship your orders as quickly as possible. Most orders placed before 4pm ET Monday-Friday will go out the next day.

Currently, all orders (excluding special or bulk orders) are shipped from Florida via UPS or USPS Priority Mail. You will receive a tracking number for your order when it is fulfilled.

What makes an all-natural soy wax candle different?
While paraffin wax is refined from crude oil, soy wax is made from soybeans- a completely renewable resource grown here in the US. Compared to paraffin, soy wax burns cleaner with no petrol-carbon soot. Soy wax also burns slower than paraffin, so soy wax candles also last longer.

Why does my candle sometimes look imperfect after my first use?

Like all of us we all have our own unique characteristics, our candles all have their own characteristics too. Soy is all natural, so each candle may differ slightly in texture and appearance. Some of the fragrance oils used have a darker color, which produces a slightly darker colored candle. Our candles sometimes have a tendency to not appear smooth after cooling – but this is due to the natural ingredients that we use. The candles are made completely by hand and the end result is a long-lasting, clean-burning candle.

Do you offer any discounts on large orders?
Yes. For more information on bulk pricing and quantity price breaks. Please contact us directly.